British High Commission (BHC) Graduate Community Liaison Officer Recruitment

We are recruiting to fill the position below:

• The main purpose of the Community Liaison Officer’s job is to
  support and bolster a cohesive and mutually supporting wider BHC
  community. The successful candidate will be part of a small team
  advocating for and providing support to UK-based staff and families on
  family and community issues primarily in the areas of arrival and
  departure from post, information gathering, welfare and communication.

Roles and Responsibilities / What Will the Job Holder Be Expected to Achieve?:

• To ensure that all new arrivals (single officers, couples, families
  and officers on temporary duty) are welcomed and supported into the
  community; that advice on living in Abuja is provided in advance both
  proactively and on demand; and to guide new arrivals through the arrival
  process, including orientation and induction briefing, with due care
  and attention.
• Advocate for UK-based staff and dependents in addressing issues of
  importance with Post management, including as their representative on
  the Joint Post Management Board, Post Housing Committee, and
  evacuation/contingency planning, and as the chief link between Post and
  DSFA in London. (15%)
• Resource management of CLO Imprest, book and DVD library, keeping
  updated the CLO Welcome Pack, and, with Post Management, coordination of
  update of the Post Report.(5%)
• Specifically to engage in information gathering and providing advice
  on spouse/partner employment at Post and children’s education. To
  remain actively engaged with new arrivals by following up after a period
  of time to ensure that people have settled in well. (40%)
• To contribute fully and actively to a strong sense of community
  cohesion by ensuring that all members are encouraged to contribute and
  share relevant information on social events and
  amenities/restaurants/shops etc. To facilitate events, coordinate
  volunteers, and liaise/network with other missions’ CLOs and local expat
  groups/organisations. (40%)

How should this be achieved?

• The successful CLO needs to be approachable and sympathetic, be a
  good listener, discreet and able to respect confidences. CLOs may often
  be the first person at Post to hear of a problem and should be prepared
  to listen and signpost to where solutions may be obtained.
• The CLOs report directly into the Deputy High Commissioner, and are
  expected to advise him on community needs where relevant to wider
  management decisions.

Essential Qualifications and Experience

• Must have a sound understanding of expatriate life.
• You will need to be able to work independently, using initiative and problem solving skills.
• The successful candidate must be sympathetic, discrete and a good listener.
• You must be able to demonstrate excellent written and spoken English
• Must be comfortable using Word, Excel and Outlook.

Desirable Qualifications and Experience
Required Competencies:

• Seeing the Big Picture, Changing and Improving, Collaborating and Partnering, Demonstrating Resilience

Starting Monthly Salary
N257, 956

How to Apply
Interested and qualified candidates should:
Click here to apply

Note

• Please complete the application form in full. Failure to do so may
  result in a determination that you do not meet the requirements for the
  position.
• Employees recruited locally by the British High Commission in Abuja
  are subject to the Terms and Conditions of Service according to local
  employment law in Nigeria.
• All applicants must be legally able to work in the country of application with the correct visa/status or work permit.
• Employees who are not eligible to pay local income tax: e.g. certain
  third-country nationals and spouses/partners of UK diplomats will have
  their salaries abated by an equivalent amount.
• Reference and security clearances checks will be conducted.
• Any questions you may have about this position will be answered during the interview, should you be invited.
• Information about the Foreign and Commonwealth Office Competency Framework can be found on this link:https://www.gov.uk/government/publications/civil-service-competency-framework
• Successful candidates not resident in Nigeria will be personally
  liable for costs and arrangements to relocate, including accommodation
  and work permits.
• Check your application and attachments before you submit your
  application, as you will not be able to make any changes once submitted.
• The British High Commission will never ask you to pay a fee or money to apply for a position.