JOB ALERT: MultiChoice Nigeria Limited Job for a Terrestrial Operations, Manager

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MultiChoice South Africa’s activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business (“DStv”), which has been in operation since 1995.
We are recruiting to fill the position below:

Job Title: Manager, Terrestrial Operations
Job Description 

  • We seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Manager: Terrestrial Operations. This position will be based in Lagos, Nigeria.

Context: (Internal and external factors which influence the work environment, taking future conditions and strategic requirements into account) 

  • Diverse, multinational organization, participative, empowerment driven culture complex, regulated, competitive industry
  • Move to multi-platform delivery of paid content
  • Rapid industry change
  • Rapid technological change
  • Local and international Pay-Tv Industry
  • Service providers (program, satellite and terrestrial signal delivery services)

Customers: (Internal and external individuals or groups to whom products, services, programs and information must be provided) 

  • Subscribers
  • Equipment suppliers
  • Service providers local and international
  • MC Africa with emphasis on West Africa
  • All BTD departments
  • GOTv

Out Puts: (Products, services, programs and information which the individual must provide to external individuals or groups, or one another to accomplish the organisation’s mission and strategy)

  • Ensure world-class service levels for all Terrestrial Operation broadcast platforms
  • Optimized resource utilization (sites, equipment, staff, operational costs )
  • Ensure effective implementation of new services and software/hardware on various Broadcast platforms
  • Ensure sophisticated monitoring and quality control procedures
  • Established and maintained operational recovery processes within Terrestrial Operations
  • Manage budget
  • Effective communication up & down
  • Site lease management, both contractual and financial
  • Managed product monitoring (uptime, down time)
  • Change control and problem solving processes
  • Database management (event and fault logging)
  • Streamlined processes and operational efficiency and cost effective delivery
  • Standard Operating Procedures
  • Established and maintained recovery processes
  • Management Reports
  • Overall responsibility and ownership and rapid resolution of Terrestrial Operations service issues.
  • Established and implemented and maintained operational processes to achieve optimum service levels
  • Support Africa based Satellite Operations infrastructure
  • Contracts management with service providers
  • Ensure Corporate Governance process are followed
  • Established Inventory and asset management systems
  • Ensure all broadcast platforms conforms to regulatory standards

Competencies (Personal capabilities which are critical to the production of quality outputs)
Functional Requirements: 

  • MultiChoice-relevant technology operations knowledge
  • Best practices for Head-end operations 
  • Best practices for Satellite RF operations
  • Computer Literacy
  • Best practices for IP Networks
  • Best practices for Frequency and Coverage planning and analysis
  • Financial knowledge
  • MultiChoice knowledge
  • Market and Subscriber knowledge
  • Channel supplier knowledge
  • HR understanding
  • IT understanding
  • Best practices for Terrestrial RF operations
  • Best practices for CA systems
  • Best practices for Monitoring practice
  • Pay TV Industry
  • Analogue and digital television systems
  • Effective financial management skills
  • Link budget analysis

Behavioural Requirements: 

  • Leadership
  • Strategic thinking
  • Listening
  • Service Orientation
  • Empathy
  • Integrity
  • Attention to detail
  • Results orientation
  • Entrepreneurial spirit
  • Drive/energy
  • Diplomacy/tact
  • Communication – Verbal & Written
  • Analytical thinking/problem solving
  • Cultural sensitivity
  • Risk taking
  • Flexibility/adaptability
  • Ability to handle stress / work under pressure
  • Deadline driven
  • Initiative

Qualifications Required: 

  • A degree in Engineering or related field.
  • 5 years’ experience working at a senior engineering level
  • (Essential) High level of experience working in the pay tv industry on satellite and digital terrestrial platforms.

How to Apply

Interested and qualified candidates should:
Click here to apply 

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